Privacy Policy
Introduction
No1 Old Road Garage ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following types of personal data:
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Personal Identification Information: Name, email address, phone number, and other contact details you provide when contacting us.
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Vehicle Information: Vehicle make, model, registration details, and service history provided during the booking or service process.
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Usage Data: Information on how you use our website, including IP address, browser type, pages viewed, and referral links.
How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To process bookings, provide MOTs, vehicle servicing, diagnostics, repairs, and bodywork.
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To Communicate with You: To respond to inquiries, send service reminders, and provide information about our services, promotions, or news.
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To Improve Our Website: To analyse and improve the content, layout, and functionality of our website.
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For Marketing Purposes: With your consent, we may send you promotional offers, newsletters, and updates about our services.
How We Protect Your Information
We take the security of your personal data seriously. We use industry-standard security measures, such as encryption and firewalls, to protect your information. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist with our business operations, such as payment processors, website hosting, and customer support services.
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Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or in response to a lawful request by a government authority.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small data files stored on your device that allow us to track your preferences, remember your login information, and analyse website traffic.
You can choose to disable cookies through your browser settings. However, please note that this may affect the functionality of some features on our website.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal data, subject to certain conditions.
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Objection to Processing: You can object to the processing of your data for marketing or other purposes.
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Data Portability: You can request a copy of your personal data in a machine-readable format.
If you wish to exercise any of these rights, please contact us at [email address or contact form].
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically. The date of the last update will be shown at the bottom of this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us